Complaints

There is a possibility that something might happen which is not  according to plan. We recommend that you first disclose any complaints by mailing us at info@tasteforaudio.com.

We are dedicated to find a solution, since service is one of our core values and we like to see all our fellow audio-enthusiasts happy with their new audio-assets and the service they experience.

We hope you will experience the same refinement in our service that we strive for in the Hi-Fi products we offer. Feel free to contact us and let us know what is in your mind. Let us know. We will reply within three working days.

If this does not lead to a solution, it is possible to register your dispute for mediation via the Foundation ValuedShops/WebwinkelKeur (this applies for Dutch and/or Belgian customers only). As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission’s ODR platform. The ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet handled elsewhere, you are free to file your complaint through the European Union platform.